is a trademark that belongs to:

Norsigma Unipessoal, Lda

Company Headquarters:
Rua Santa Luzia, 849, 1 B
4250-420 Porto
VAT ID: PT 513 139 222

Dear customers,

Regarding the resolution of online disputes, the European Union has created a website to support consumers to submit their complaints about any dispute in which they are involved.

In order for you to handle your right to complain to an official, third-party and impartial entity to the process, we provide the contact details of the entities that will help solving possible ongoing disputes:

Online dispute resolution platform that can be used when the parties are located in an EU State. - RLL Platform:

Pursuant to the article 18 of Law No. 144/2015, 8 September, we also inform you about the complete List of Entities (RAL) - Entities for Alternative Resolution of Consumer Disputes, existing in Portugal:

For the purpose of Alternative Dispute Resolution, you may also contact us at the following email address [email protected]